Support team online · Avg response under 30 min

How can we help?

Submit a maintenance request for IT or Audio & Video services. Our technicians will pick it up and respond based on the priority you select.

Critical · within 4h

High · within 8h

Medium · within 24h

Low · within 72h

What kind of service do you need?

Pick the team that handles your issue.

IT Services

Hardware, software, network, email, accounts, printers, security.

Audio & Video

Microphones, cameras, projectors, lighting, mixers, streaming, recording.

Tell us about the issue

More detail helps us route and resolve faster.

Subject*

A short, descriptive title. Max 120 characters.

Category

Describe what's happening*

Include any error messages and when the issue began.

Photos or videos (optional)

Click to upload or drag & drop

Images and videos up to 10 MB each · max 5 files

A photo of an error message or a quick video of the issue helps us resolve faster.

How urgent is this?*

Low

Minor inconvenience

Medium

Workaround exists

High

Blocking work

Critical

System down / event

Your contact information

So our technician can reach you about this ticket.

Full name*

Email*

Company / Organization*

Phone (optional)

Department or team (optional)

CC additional people (optional)

Anyone here will get emailed when your ticket is received and on every status update (assigned, in progress, resolved, closed). Up to 5 addresses.

I agree that NRK Media may use the information above to follow up on this request. I'll receive ticket updates at the email I provided.

Need urgent help right now? Call +63 2 8888 9999 (24/7)

Common Questions

Got it, thanks!